Emotions are running high right now, and while business leaders shouldn’t feel the need to become counselors, we are being called on right now for heightened awareness and a well-timed, “are you okay?” Why is that important for business? ...
Emotions are running high right now, and while business leaders shouldn’t feel the need to become counselors, we are being called on right now for heightened awareness and a well-timed, “are you okay?”
Why is that important for business?
Right now, even in business, emotions are constantly creeping around the edges. And even our intrepid podcast favourites, Eliot and Jodi, can fall prey to the charms of frustration and emotional exhaustion. Luckily, their first “fight” (not to be mistaken with fist fight) has a lot to teach us about heightened emotions in business.
People might be coming to conversations already primed with anxiety, fear, stress and little sleep. Like a toddler who throws a fit ostensibly over a blue cup, but truly because they need a nap, we’ll need to get better at noticing when things are off. In the current state we are in, not being aware of heightened emotions is no longer a luxury we can afford.
We’ll need to get better at balancing personal needs against business needs.
Unfortunately, it can appear as though there is a fundamental glitch in our inability to grasp other people’s experiences if we haven’t had similar experiences. We need an expanded empathy and awareness for the times when we just aren’t ourselves, even without a specific reason. We need a heightened antenna as to when someone needs more space, but a business leader shouldn’t feel an obligation to necessarily fill it.
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