All Episodes

Ep188: When The Home Office Isn't Working

Jan. 26, 2021

How do you delineate when work ends and home life begins when both happen in the same space? Why is that important for business?  There is something important to many people about the distinctions between work and home life, whether it be the...

Ep187: Your Gut vs The Data

Jan. 19, 2021

Do you ever get data that has historically proven accurate and helpful, but just ignored it because…you wanted to? How do you determine when to listen to recommendations, and when to follow your intuition? Why is that important for business? ...

Ep186: Rules, Guardrails and...Kevin

Jan. 12, 2021

How do you balance too many rules with too few? How about exceptions? And where do you fall on Methodists and Evil Kevin? Let’s talk about all of that (and more!) Why is that important for business?  It is easy to overdo or underdo rules and...

Ep 185: Generational Superpowers

Jan. 5, 2021

Is there a generational divide in your business or place of work? Leaning into the differences – and the superpowers – of each generation can make your business stronger. For instance, how can you exploit the Gen X superpower of tolerating...

Ep184: Entrepreneurs Can’t Get No Satisfaction

Dec. 29, 2020

Billy Joel and Hamilton sang about it, but what is your relationship with satisfaction? How can entrepreneurs, with their knack for always striving, develop a relationship with satisfaction, and is it even important to do that?  Why is that...

Ep183: The Garbage Bag Full of Salad & Working Remotely

Dec. 22, 2020

Ever been so focused on the planning that you don’t take into account the delivery method? Ah, the lessons we learn from a garbage bag full of salad, lobster-chip cookies, and acres of pizza.  Why is that important for business?  This...

Ep182: Success Mindset & Quarantine Shaming

Dec. 15, 2020

There is a big difference between how the haves and the have nots think and talk about money, access and resources. Those differences show up in your business, too, and we should talk about it.  Why is that important for business?  Just as...

Ep181: Tell Me The Truth

Dec. 8, 2020

“Tell me the truth” – are there any four words more fraught with potential discord than those?  But if someone asks you a “tell me the truth” question, it’s important to consider that might not be the question you should be answering...

Ep180: The Value of Suffering

Dec. 1, 2020

If you’ve ever seen a debate about student loan forgiveness, then you’ve heard some version of, “I had to pay my loan back, so should they.” But at what point does “fairness” become lack of leadership, and focusing on individuals cripple a...

Ep179: Bonuses in a Bad Year

Nov. 24, 2020

For a lot of companies, bonus season is coming up. Because this has been an especially strange year, it feels extra challenging to balance the desire to show your people they are valued, while still being responsible to the future needs of your...

Ep178: Company Culture & The Importance of Snow Days

Nov. 17, 2020

Remember snow days? Remember how exciting it was to have that found day? It’s important to find ways to incorporate these experiences into your lives, even when everything is virtual.  Why is that important for business?  It’s also...

Ep177: Expectations with a Side of Peaches

Nov. 10, 2020

What can a peach the size of your face teach you about expectations? Let’s discuss! W How do you manage expectations to avoid disappointment, while avoiding complacency? How do you go from the perfect peach, to whatever it is that they sell at the...

Ep176: Engagement, Hope & Drowning Rats

Nov. 3, 2020

This episode will be released on a pretty significant voting day in the U.S., which gets us thinking about how voting (and NOT voting) relates to business. How do you get people to tell you what they think, what they want, if they have lost faith that...

Ep175: Finding the Path of Least Resistance

Oct. 27, 2020

Rant alert! In this episode, we talk about the frustrating ways that businesses make it hard for us to give them our money, and the importance of keeping things easy and keeping the customer in mind.  Why is that important for business? ...

Ep174: A Lesson in Creativity from a Dictator

Oct. 20, 2020

We cheat on our own podcast for a story this week, as we talk about This American Life, North Korea’s former leader Kim Jong-il, creativity and risk.  Why is that important for business?  This episode references the This American Life...

Ep173: Assumptions at The Drive-Thru Window

Oct. 13, 2020

Ever written a whole story based on a flash of behaviour from someone else? In a twist of irony, in this episode, we explore the process of writing a story about someone else writing a story about us!  Why is that important for business?  So...

Ep172: Navigating Negative Feedback

Oct. 6, 2020

Received some negative feedback? Before you react or internalize the feedback, we have a few things to say that may change your mind about what it means.  Why is that important for business?  In business, you are bound to get feedback,...

Ep171: BLM & Your Business

Sept. 29, 2020

You get an email from a customer demanding you fire an employee for something you don’t think is wrong. How do you handle it? Let’s talk about it.  Why is that important for business?  The line between private and business is...