Episodes
Ep182: Success Mindset & Quarantine Shaming
Dec. 15, 2020
There is a big difference between how the haves and the have nots think and talk about money, access and resources. Those differences show up in your business, too, and we should talk about it. Why is that important for business? Just as...
Ep181: Tell Me The Truth
Dec. 8, 2020
“Tell me the truth” – are there any four words more fraught with potential discord than those? But if someone asks you a “tell me the truth” question, it’s important to consider that might not be the question you should be answering...
Ep180: The Value of Suffering
Dec. 1, 2020
If you’ve ever seen a debate about student loan forgiveness, then you’ve heard some version of, “I had to pay my loan back, so should they.” But at what point does “fairness” become lack of leadership, and focusing on individuals cripple a...
Ep179: Bonuses in a Bad Year
Nov. 24, 2020
For a lot of companies, bonus season is coming up. Because this has been an especially strange year, it feels extra challenging to balance the desire to show your people they are valued, while still being responsible to the future needs of your...
Ep178: Company Culture & The Importance of Snow Days
Nov. 17, 2020
Remember snow days? Remember how exciting it was to have that found day? It’s important to find ways to incorporate these experiences into your lives, even when everything is virtual. Why is that important for business? It’s also...
Ep177: Expectations with a Side of Peaches
Nov. 10, 2020
What can a peach the size of your face teach you about expectations? Let’s discuss! W How do you manage expectations to avoid disappointment, while avoiding complacency? How do you go from the perfect peach, to whatever it is that they sell at the...
Ep176: Engagement, Hope & Drowning Rats
Nov. 3, 2020
This episode will be released on a pretty significant voting day in the U.S., which gets us thinking about how voting (and NOT voting) relates to business. How do you get people to tell you what they think, what they want, if they have lost faith that...
Ep175: Finding the Path of Least Resistance
Oct. 27, 2020
Rant alert! In this episode, we talk about the frustrating ways that businesses make it hard for us to give them our money, and the importance of keeping things easy and keeping the customer in mind. Why is that important for business? ...
Ep174: A Lesson in Creativity from a Dictator
Oct. 20, 2020
We cheat on our own podcast for a story this week, as we talk about This American Life, North Korea’s former leader Kim Jong-il, creativity and risk. Why is that important for business? This episode references the This American Life...
Ep173: Assumptions at The Drive-Thru Window
Oct. 13, 2020
Ever written a whole story based on a flash of behaviour from someone else? In a twist of irony, in this episode, we explore the process of writing a story about someone else writing a story about us! Why is that important for business? So...
Ep172: Navigating Negative Feedback
Oct. 6, 2020
Received some negative feedback? Before you react or internalize the feedback, we have a few things to say that may change your mind about what it means. Why is that important for business? In business, you are bound to get feedback,...
Ep171: BLM & Your Business
Sept. 29, 2020
You get an email from a customer demanding you fire an employee for something you don’t think is wrong. How do you handle it? Let’s talk about it. Why is that important for business? The line between private and business is...
Ep170: The Art of Pruning for Growth...
Sept. 22, 2020
A tomato failing to ripen because it is stuck in a bramble of unpruned branches doesn’t sound like it would be an analogy that would relate to business as a whole, but it really does. Why is that important for business? There is so much...
Ep169: Dog Parks and Discontent
Sept. 15, 2020
What can pro-dog Ohio teach us about expectations and how efforts to make things better can actually make things worse? Let’s find out! Why is that important for business? What is done to try to make things better can sometimes end up being...
Ep168: Bruce Banner vs The Hulk
Sept. 8, 2020
How you define a win, for yourself and for your client, can determine what decisions you make. It’s important to take the time to remember what is actually important – what satisfies your Bruce Banner side may not satisfy your inner Hulk. ...
Ep167: Truth in Advertising and Bears
Sept. 1, 2020
Ever have a product or service’s description leave something out that didn’t quite make you want to complain, but falls into the category of “would have been nice to know”? Ever heard a bear described as a “carnivore danger floof”? Well,...
Ep166: What You Should & Shouldn't Tell Your Staff
Aug. 25, 2020
When do you talk to your leadership team about your business challenges? How about your spouse? When does leadership mean “this is my problem to solve”, and when do you wrap the rest of your organization in on your decisions? Let’s talk about...
Ep165: The Cost of Indecision
Aug. 18, 2020
When you are faced with a decision – whether it be about a job candidate, a summer cottage, or Thai food – it’s incredibly important to figure out the difference between a need and a want. This episode is all about indecision, second-guessing...