Episodes
April 27, 2021
Ep201: The Importance of Culture
Ever struggle between what’s best for your client, and what’s best for the culture of your organization? Both are critical to your long-term success, so let’s talk about how to navigate those decisions. Why is that important for...
April 20, 2021
Ep200: Business Lessons from Scammers
Have you ever thought about a scammer, “you are very bad at your job?” What if, instead, it’s an issue of leadership at Scam Headquarters? What if scammers could use business coaches too? Why is that important for business? A scam is...
April 13, 2021
Ep199: The Next New Normal
What are you excited to return to, post-pandemic, and what parts do you plan to bring into your “new normal”? Sometimes, a meme can spark some really interesting conversations. Why is that important for business? We didn’t get a lot...
April 06, 2021
Ep198: Replay - In Sickness and In Health
REPLAY OF EPISODE 69: When illness befell the Hume household, Jodi learned an important lesson about empathy, and how bad we can be at empathizing if we haven’t experienced something for ourselves. It turns out, empathy involves more than...
March 30, 2021
Ep197: You-Shaped Feedback
How do you pick a mentor? What is necessary to being a good mentor? And do you still need a Sherpa if you have already summited the mountain? Why is that important for business? Mentors or NA sponsors are something that successful people use to...
March 23, 2021
Ep196: Training Your People to Fetch Pillows
It turns out, you can train a dog to stop barking if you train him to retrieve throw cushions instead. Let’s find out how that trick can work with humans. Why is that important for business? When you see a behaviour you don’t like –...
March 16, 2021
Ep195: Brakes vs. Breaks
A lot of car ads discuss the importance of going from zero to 100, but rarely they talk about how well they go from 100 to zero. And it turns out, neither do businesses. Why is that important for business? Business owners focus a lot on...
March 09, 2021
Ep194: Verve & Business Opportunities
When you see a business opportunity, it’s natural to focus on the potential return on investment, and the consequences if it doesn’t work. But it’s important to remember another key question: what happens if it does work? Why is that important...
March 02, 2021
Ep193: Actionable Clarity
Overwhelmed with all the plates you have to keep spinning as an entrepreneur? It might be time to examine some of those plates and see which ones you don’t actually need to be spinning. Why is that important for business? In business,...
February 23, 2021
Ep192: Expectations & Insulin
Whether you are responding to a college applicant or your insulin-dependent wife, sometimes it can be a thin line between building expectations and letting them build expectations in a vacuum. Why is that important for business? There are...
February 16, 2021
Ep191: Am I Getting Warmer?
Feedback is important, even (maybe even especially) if it is negative. But in the absence of something that tells you when you are getting warmer, it can be hard to find the right path. Why is that important for business? In business, whether it...
February 09, 2021
Ep190: Protecting Your Referral Cred
Referrals – they’re the lifeblood of business, so they say. But how do you make sure you keep your referral cred (much like street cred, but with referrals) when you can’t assess the quality of the work of the person to whom you are...
February 02, 2021
Ep189: Overwhelm and the Stomp
Business and life are full of moments of overwhelm and disorientation. And in those moments, we need to take a moment to identify what works to help us locate some grounding. We need to find our stomp, or our spit. Why is that important for...
January 26, 2021
Ep188: When The Home Office Isn't Working
How do you delineate when work ends and home life begins when both happen in the same space? Why is that important for business? There is something important to many people about the distinctions between work and home life, whether it be the...
January 19, 2021
Ep187: Your Gut vs The Data
Do you ever get data that has historically proven accurate and helpful, but just ignored it because…you wanted to? How do you determine when to listen to recommendations, and when to follow your intuition? Why is that important for business? ...
January 12, 2021
Ep186: Rules, Guardrails and...Kevin
How do you balance too many rules with too few? How about exceptions? And where do you fall on Methodists and Evil Kevin? Let’s talk about all of that (and more!) Why is that important for business? It is easy to overdo or underdo rules and...
January 05, 2021
Ep 185: Generational Superpowers
Is there a generational divide in your business or place of work? Leaning into the differences – and the superpowers – of each generation can make your business stronger. For instance, how can you exploit the Gen X superpower of tolerating...
December 29, 2020
Ep184: Entrepreneurs Can’t Get No Satisfaction
Billy Joel and Hamilton sang about it, but what is your relationship with satisfaction? How can entrepreneurs, with their knack for always striving, develop a relationship with satisfaction, and is it even important to do that? Why is that...
December 22, 2020
Ep183: The Garbage Bag Full of Salad & Working Remotely
Ever been so focused on the planning that you don’t take into account the delivery method? Ah, the lessons we learn from a garbage bag full of salad, lobster-chip cookies, and acres of pizza. Why is that important for business? This...
December 15, 2020
Ep182: Success Mindset & Quarantine Shaming
There is a big difference between how the haves and the have nots think and talk about money, access and resources. Those differences show up in your business, too, and we should talk about it. Why is that important for business? Just as...
December 08, 2020
Ep181: Tell Me The Truth
“Tell me the truth” – are there any four words more fraught with potential discord than those? But if someone asks you a “tell me the truth” question, it’s important to consider that might not be the question you should be answering...
December 01, 2020
Ep180: The Value of Suffering
If you’ve ever seen a debate about student loan forgiveness, then you’ve heard some version of, “I had to pay my loan back, so should they.” But at what point does “fairness” become lack of leadership, and focusing on individuals cripple a...
November 24, 2020
Ep179: Bonuses in a Bad Year
For a lot of companies, bonus season is coming up. Because this has been an especially strange year, it feels extra challenging to balance the desire to show your people they are valued, while still being responsible to the future needs of your...
November 17, 2020
Ep178: Company Culture & The Importance of Snow Days
Remember snow days? Remember how exciting it was to have that found day? It’s important to find ways to incorporate these experiences into your lives, even when everything is virtual. Why is that important for business? It’s also...