Episodes

Ep196: Training Your People to Fetch Pillows

March 23, 2021

It turns out, you can train a dog to stop barking if you train him to retrieve throw cushions instead. Let’s find out how that trick can work with humans. Why is that important for business?  When you see a behaviour you don’t like –...

Ep195: Brakes vs. Breaks

March 16, 2021

A lot of car ads discuss the importance of going from zero to 100, but rarely they talk about how well they go from 100 to zero. And it turns out, neither do businesses.  Why is that important for business?  Business owners focus a lot on...

Ep194: Verve & Business Opportunities

March 9, 2021

When you see a business opportunity, it’s natural to focus on the potential return on investment, and the consequences if it doesn’t work. But it’s important to remember another key question: what happens if it does work? Why is that important...

Ep193: Actionable Clarity

March 2, 2021

Overwhelmed with all the plates you have to keep spinning as an entrepreneur? It might be time to examine some of those plates and see which ones you don’t actually need to be spinning.  Why is that important for business?  In business,...

Ep192: Expectations & Insulin

Feb. 23, 2021

Whether you are responding to a college applicant or your insulin-dependent wife, sometimes it can be a thin line between building expectations and letting them build expectations in a vacuum.  Why is that important for business?  There are...

Ep191: Am I Getting Warmer?

Feb. 16, 2021

Feedback is important, even (maybe even especially) if it is negative. But in the absence of something that tells you when you are getting warmer, it can be hard to find the right path. Why is that important for business?  In business, whether it...

Ep190: Protecting Your Referral Cred

Feb. 9, 2021

Referrals – they’re the lifeblood of business, so they say. But how do you make sure you keep your referral cred (much like street cred, but with referrals) when you can’t assess the quality of the work of the person to whom you are...

Ep189: Overwhelm and the Stomp

Feb. 2, 2021

Business and life are full of moments of overwhelm and disorientation. And in those moments, we need to take a moment to identify what works to help us locate some grounding. We need to find our stomp, or our spit.  Why is that important for...

Ep188: When The Home Office Isn't Working

Jan. 26, 2021

How do you delineate when work ends and home life begins when both happen in the same space? Why is that important for business?  There is something important to many people about the distinctions between work and home life, whether it be the...

Ep187: Your Gut vs The Data

Jan. 19, 2021

Do you ever get data that has historically proven accurate and helpful, but just ignored it because…you wanted to? How do you determine when to listen to recommendations, and when to follow your intuition? Why is that important for business? ...

Ep186: Rules, Guardrails and...Kevin

Jan. 12, 2021

How do you balance too many rules with too few? How about exceptions? And where do you fall on Methodists and Evil Kevin? Let’s talk about all of that (and more!) Why is that important for business?  It is easy to overdo or underdo rules and...

Ep 185: Generational Superpowers

Jan. 5, 2021

Is there a generational divide in your business or place of work? Leaning into the differences – and the superpowers – of each generation can make your business stronger. For instance, how can you exploit the Gen X superpower of tolerating...

Ep184: Entrepreneurs Can’t Get No Satisfaction

Dec. 29, 2020

Billy Joel and Hamilton sang about it, but what is your relationship with satisfaction? How can entrepreneurs, with their knack for always striving, develop a relationship with satisfaction, and is it even important to do that?  Why is that...

Ep183: The Garbage Bag Full of Salad & Working Remotely

Dec. 22, 2020

Ever been so focused on the planning that you don’t take into account the delivery method? Ah, the lessons we learn from a garbage bag full of salad, lobster-chip cookies, and acres of pizza.  Why is that important for business?  This...

Ep182: Success Mindset & Quarantine Shaming

Dec. 15, 2020

There is a big difference between how the haves and the have nots think and talk about money, access and resources. Those differences show up in your business, too, and we should talk about it.  Why is that important for business?  Just as...

Ep181: Tell Me The Truth

Dec. 8, 2020

“Tell me the truth” – are there any four words more fraught with potential discord than those?  But if someone asks you a “tell me the truth” question, it’s important to consider that might not be the question you should be answering...

Ep180: The Value of Suffering

Dec. 1, 2020

If you’ve ever seen a debate about student loan forgiveness, then you’ve heard some version of, “I had to pay my loan back, so should they.” But at what point does “fairness” become lack of leadership, and focusing on individuals cripple a...

Ep179: Bonuses in a Bad Year

Nov. 24, 2020

For a lot of companies, bonus season is coming up. Because this has been an especially strange year, it feels extra challenging to balance the desire to show your people they are valued, while still being responsible to the future needs of your...