All Episodes

Ep152: Emotional Hygiene

May 19, 2020

This week, Jodi and Eliot talk about how emotions in business relate to dental hygiene and peanut M&M's. Trust us – it makes sense. Why is that important for business? Often people are apologetic about the emotional component of their...

Ep151: Time Off During COVID

May 12, 2020

What happens to holidays when you don’t leave your house?  Let’s talk about how much harder it is to tell people you are taking a day off when everyone knows you will just be in your living room anyway.  Why is that important for...

Ep150: Planning your COVID Return?

May 5, 2020

There is lots of talk about re-opening businesses and returning to work right now, and it is undoubtedly on your mind. Unfortunately, there isn’t a simple answer to how or when is right for your business. But there are some important...

Ep149: It's All Becoming a Blur

April 28, 2020

Technology allows us to do so much from the comfort of our homes. But just because we can doesn’t mean we should. Once everything is jammed into the same tech, it loses its texture and everything – personal and business – just becomes one...

Ep148: Missing Your Commute

April 21, 2020

For a lot of people, the morning commute to work has been reduced to about 10 feet. Theoretically, that is extra time we now have to do other things. But maybe that commute was exactly the break you needed in the day. So what now? Why is that...

Ep147: Are You Down with PPP?

April 14, 2020

Are you and your business applying for support from your government during COVID-19? Your answer might say more about your style of entrepreneurship than you think! Why is that important for business?  The very characteristics that make someone...

Ep146: Pandemic Emotions & Business

April 7, 2020

Emotions are running high right now, and while business leaders shouldn’t feel the need to become counselors, we are being called on right now for heightened awareness and a well-timed, “are you okay?” Why is that important for business? ...

Ep145: So, Here's My Puppy...

March 31, 2020

We’re not here to Pollyanna the coronavirus, but one of the things we hope we can learn from this is that business is a human experience. There is a return to humanity in business, and we are here for it.  Why is that important for...

Ep144: The New Normal

March 24, 2020

“Progress looks like a new set of problems”. As you evolve towards a goal, you have new problems to deal with that you’ve never had to deal with before. Apparently, it’s also true of the opposite of progress – this time of massive...

Ep143: Decision Making & COVID-19

March 17, 2020

There’s so much to talk about with Covid-19, you can hardly blame us for having a second episode on it. Let’s talk about the behind-the-scenes decision making happening in businesses right now as they navigate these wildly uncharted waters. ...

Ep142: Leadership, Courage and the Coronavirus

March 10, 2020

Are you prepared to deal with large scale problems, like the Coronavirus, in your workplace? Although we don’t have a ready answer for how to deal with issues like this, we do have some ideas in this episode.  Why is that important for...

Ep141: Metaphor and The Danger of Words

March 3, 2020

Feeling misunderstood? Maybe you need a little metaphor in your life! Why is that important for business?  “Metaphor is how we nail the jelly of reality to the wall”.  Joe Moran, from First You Write a Sentence. So often, we feel like...

Ep140: Remember This One Thing

Feb. 25, 2020

College is a really big buying decision, and it can teach us a lot about buying decisions in our business, and why it’s important to not just give information, but connect to wants, desires and fears. And potentially, to help people discover wants...

Ep139: Customer Care in Terrible Times

Feb. 18, 2020

If you handle it right, sometimes the biggest snafu can turn into real business.  Why is that important for business?  When the very thing you offer to clients - your core competency – hinges on someone else’s business, things can go bad...

Ep138: Boundaries and the "Quick Question"

Feb. 11, 2020

We often rely on other people to self-screen in our relationships – to not ask too much of us, to know when “a quick question” turns into “I clearly need to hire you”. But when others breach your boundaries, sometimes you have to be the one...

Ep137: The Need for Time Guardians

Feb. 4, 2020

Being the guardian of your time can bring up all kinds of issues. You want to be accommodating, and you don’t want to disappoint people. Which is why sometimes, you need to outsource to an Enforcer.  Why is that important for business?  If...

Ep136: Support vs. Abandonment

Jan. 28, 2020

It’s not often that you use a room full of orphans with puberty as a metaphor, but when you talk about abandoning new clients, who just bought a product and now have questions, you almost have to. Why is that important for business?  What is...

Ep135: Leaving Space for The Solution

Jan. 21, 2020

Tough conversations are…well…tough. But we make them harder by tensing up and predicting how tough they will be. We make them harder when we don’t consider all of the ways our solution will affect people. And mostly, we make them harder when we...