Episodes

November 17, 2020

Ep178: Company Culture & The Importance of Snow Days

Remember snow days? Remember how exciting it was to have that found day? It’s important to find ways to incorporate these experiences into your lives, even when everything is virtual.  Why is that important for business?  It’s also...

November 10, 2020

Ep177: Expectations with a Side of Peaches

What can a peach the size of your face teach you about expectations? Let’s discuss! W How do you manage expectations to avoid disappointment, while avoiding complacency? How do you go from the perfect peach, to whatever it is that they sell at the...

November 03, 2020

Ep176: Engagement, Hope & Drowning Rats

This episode will be released on a pretty significant voting day in the U.S., which gets us thinking about how voting (and NOT voting) relates to business. How do you get people to tell you what they think, what they want, if they have lost faith that...

October 27, 2020

Ep175: Finding the Path of Least Resistance

Rant alert! In this episode, we talk about the frustrating ways that businesses make it hard for us to give them our money, and the importance of keeping things easy and keeping the customer in mind.  Why is that important for business? ...

October 20, 2020

Ep174: A Lesson in Creativity from a Dictator

We cheat on our own podcast for a story this week, as we talk about This American Life, North Korea’s former leader Kim Jong-il, creativity and risk.  Why is that important for business?  This episode references the This American Life...

October 13, 2020

Ep173: Assumptions at The Drive-Thru Window

Ever written a whole story based on a flash of behaviour from someone else? In a twist of irony, in this episode, we explore the process of writing a story about someone else writing a story about us!  Why is that important for business?  So...

October 06, 2020

Ep172: Navigating Negative Feedback

Received some negative feedback? Before you react or internalize the feedback, we have a few things to say that may change your mind about what it means.  Why is that important for business?  In business, you are bound to get feedback,...

September 29, 2020

Ep171: BLM & Your Business

You get an email from a customer demanding you fire an employee for something you don’t think is wrong. How do you handle it? Let’s talk about it.  Why is that important for business?  The line between private and business is...

September 22, 2020

Ep170: The Art of Pruning for Growth...

A tomato failing to ripen because it is stuck in a bramble of unpruned branches doesn’t sound like it would be an analogy that would relate to business as a whole, but it really does.  Why is that important for business?  There is so much...

September 15, 2020

Ep169: Dog Parks and Discontent

What can pro-dog Ohio teach us about expectations and how efforts to make things better can actually make things worse? Let’s find out! Why is that important for business?  What is done to try to make things better can sometimes end up being...

September 08, 2020

Ep168: Bruce Banner vs The Hulk

How you define a win, for yourself and for your client, can determine what decisions you make. It’s important to take the time to remember what is actually important – what satisfies your Bruce Banner side may not satisfy your inner Hulk. ...

September 01, 2020

Ep167: Truth in Advertising and Bears

Ever have a product or service’s description leave something out that didn’t quite make you want to complain, but falls into the category of “would have been nice to know”? Ever heard a bear described as a “carnivore danger floof”? Well,...

August 25, 2020

Ep166: What You Should & Shouldn't Tell Your Staff

When do you talk to your leadership team about your business challenges? How about your spouse? When does leadership mean “this is my problem to solve”, and when do you wrap the rest of your organization in on your decisions? Let’s talk about...

August 18, 2020

Ep165: The Cost of Indecision

When you are faced with a decision – whether it be about a job candidate, a summer cottage, or Thai food – it’s incredibly important to figure out the difference between a need and a want. This episode is all about indecision, second-guessing...

August 11, 2020

Ep164: Meditation and The Art of Businessing in the Moment

Whether in meditation or business, it’s important to periodically ask yourself – what’s going on right now, in this moment. Because as important as the future is, we just don’t have enough information to live there.  Why is that important...

August 04, 2020

Ep163: The "Too Much" Club

How many times have you been told you are “too much” for someone – too loud, too talkative, too pensive. Now – how many times have you let someone believe they were too much?  Why is that important for business?  The right people are...

July 28, 2020

Ep162: Staying vs Not Leaving

Have you ever thought about the difference between staying and not leaving? There is very different energy between the two, even though we confuse them. Sometimes the middle lane seems like a lane where you can hang out and coast, and not make a...

July 21, 2020

Ep161: Giving Space for Brilliance

The phrase “means and methods” might not mean a lot to you, but it can make all the difference in both employee satisfaction, and the success of your business. Which is why we want to talk about it. Why is that important for business?  In the...

July 14, 2020

Ep160: Expanding vs. Evolving

You’ve probably spent a lot of time and money figuring out how to talk to new clients. But how much do you know about your existing clients? Do they know you value them? Why is that important for business?  Your existing clients are most likely...

July 07, 2020

Ep159: How to Pivot When Temporary Turns Permanent

What was once thought of as a temporary situation that we just had to get through is starting to feel a lot more permanent. Let’s talk about how that realization changes the approach.  Why is that important for business?  At one point,...

June 30, 2020

Ep158: The Process of Finding The Answers

As businesses and services slowly start to re-open, the need for communication and transparency is needed more than ever.  Why is that important for business?  Right now, there are so many things everyone is unsure of – lots of moving...

June 23, 2020

Ep157: Navigating Life Post-Quarantine

Little by little, we are starting to re-experience things we did before Covid-19 and finding them completely different. Whether it’s in-person facilitation or a lunch out at a restaurant, things have…changed. And it’s starting to be even more...

June 16, 2020

Ep156: Diversity of Thought or Completely Unacceptable?

What is your line between diversity of thought, and completely unacceptable, in your business? And how do you tell you are being fair when you make that judgement? Super simple topic with super simple answers that we tackle all in one short podcast...

June 09, 2020

Ep155: Racism in the Professional Realm

How do you talk to people in a professional realm about racism? This isn’t the kind of thing we are going to have solid answers on – in fact, that’s part of the problem. But we are willing to have the conversation, and we hope you join us. ...