Episodes
Ep179: Bonuses in a Bad Year
Nov. 24, 2020
For a lot of companies, bonus season is coming up. Because this has been an especially strange year, it feels extra challenging to balance the desire to show your people they are valued, while still being responsible to the …
Ep178: Company Culture & The Importance of Snow Days
Nov. 17, 2020
Remember snow days? Remember how exciting it was to have that found day? It’s important to find ways to incorporate these experiences into your lives, even when everything is virtual. Why is that important for business? It…
Ep177: Expectations with a Side of Peaches
Nov. 10, 2020
What can a peach the size of your face teach you about expectations? Let’s discuss! W How do you manage expectations to avoid disappointment, while avoiding complacency? How do you go from the perfect peach, to whatever it i…
Ep176: Engagement, Hope & Drowning Rats
Nov. 3, 2020
This episode will be released on a pretty significant voting day in the U.S., which gets us thinking about how voting (and NOT voting) relates to business. How do you get people to tell you what they think, what they want, i…
Ep175: Finding the Path of Least Resistance
Oct. 27, 2020
Rant alert! In this episode, we talk about the frustrating ways that businesses make it hard for us to give them our money, and the importance of keeping things easy and keeping the customer in mind. Why is that important f…
Ep174: A Lesson in Creativity from a Dictator
Oct. 20, 2020
We cheat on our own podcast for a story this week, as we talk about This American Life, North Korea’s former leader Kim Jong-il, creativity and risk. Why is that important for business? This episode references the This Ame…
Ep173: Assumptions at The Drive-Thru Window
Oct. 13, 2020
Ever written a whole story based on a flash of behaviour from someone else? In a twist of irony, in this episode, we explore the process of writing a story about someone else writing a story about us! Why is that important …
Ep172: Navigating Negative Feedback
Oct. 6, 2020
Received some negative feedback? Before you react or internalize the feedback, we have a few things to say that may change your mind about what it means. Why is that important for business? In business, you are bound to ge…
Ep171: BLM & Your Business
Sept. 29, 2020
You get an email from a customer demanding you fire an employee for something you don’t think is wrong. How do you handle it? Let’s talk about it. Why is that important for business? The line between private and business i…
Ep170: The Art of Pruning for Growth...
Sept. 22, 2020
A tomato failing to ripen because it is stuck in a bramble of unpruned branches doesn’t sound like it would be an analogy that would relate to business as a whole, but it really does. Why is that important for business? Th…
Ep169: Dog Parks and Discontent
Sept. 15, 2020
What can pro-dog Ohio teach us about expectations and how efforts to make things better can actually make things worse? Let’s find out! Why is that important for business? What is done to try to make things better can somet…
Ep168: Bruce Banner vs The Hulk
Sept. 8, 2020
How you define a win, for yourself and for your client, can determine what decisions you make. It’s important to take the time to remember what is actually important – what satisfies your Bruce Banner side may not satisfy yo…
Ep167: Truth in Advertising and Bears
Sept. 1, 2020
Ever have a product or service’s description leave something out that didn’t quite make you want to complain, but falls into the category of “would have been nice to know”? Ever heard a bear described as a “carnivore danger …
Ep166: What You Should & Shouldn't Tell Your Staff
Aug. 25, 2020
When do you talk to your leadership team about your business challenges? How about your spouse? When does leadership mean “this is my problem to solve”, and when do you wrap the rest of your organization in on your decisions…
Ep165: The Cost of Indecision
Aug. 18, 2020
When you are faced with a decision – whether it be about a job candidate, a summer cottage, or Thai food – it’s incredibly important to figure out the difference between a need and a want. This episode is all about indecisio…
Ep164: Meditation and The Art of Businessing in the Moment
Aug. 11, 2020
Whether in meditation or business, it’s important to periodically ask yourself – what’s going on right now, in this moment. Because as important as the future is, we just don’t have enough information to live there. Why is …
Ep163: The "Too Much" Club
Aug. 4, 2020
How many times have you been told you are “too much” for someone – too loud, too talkative, too pensive. Now – how many times have you let someone believe they were too much? Why is that important for business? The right p…
Ep162: Staying vs Not Leaving
July 28, 2020
Have you ever thought about the difference between staying and not leaving? There is very different energy between the two, even though we confuse them. Sometimes the middle lane seems like a lane where you can hang out and …
Ep161: Giving Space for Brilliance
July 21, 2020
The phrase “means and methods” might not mean a lot to you, but it can make all the difference in both employee satisfaction, and the success of your business. Which is why we want to talk about it. Why is that important for…
Ep160: Expanding vs. Evolving
July 14, 2020
You’ve probably spent a lot of time and money figuring out how to talk to new clients. But how much do you know about your existing clients? Do they know you value them? Why is that important for business? Your existing cli…
Ep159: How to Pivot When Temporary Turns Permanent
July 7, 2020
What was once thought of as a temporary situation that we just had to get through is starting to feel a lot more permanent. Let’s talk about how that realization changes the approach. Why is that important for business? At…
Ep158: The Process of Finding The Answers
June 30, 2020
As businesses and services slowly start to re-open, the need for communication and transparency is needed more than ever. Why is that important for business? Right now, there are so many things everyone is unsure of – lots…
Ep157: Navigating Life Post-Quarantine
June 23, 2020
Little by little, we are starting to re-experience things we did before Covid-19 and finding them completely different. Whether it’s in-person facilitation or a lunch out at a restaurant, things have…changed. And it’s starti…
Ep156: Diversity of Thought or Completely Unacceptable?
June 16, 2020
What is your line between diversity of thought, and completely unacceptable, in your business? And how do you tell you are being fair when you make that judgement? Super simple topic with super simple answers that we tackle …