Episodes

Ep127: "Just Give Me a Minute."

Nov. 26, 2019

We aren’t always game for business talk. But it is hard to set a boundary between private and business time if you are unclear on the boundary you are setting. For those fuzzy areas, where you don’t want to set a rule, but you feel like a boundary...

Ep126: The Danger of Expectations

Nov. 19, 2019

Expecting a Christmas bonus? Readying to give one? Listen to this first! Because, though you might not think it, “bonus” can mean more than one thing. Getting it wrong is the difference between a disappointed staff, or a story that spreads the...

Ep125: Office Space and Your Future

Nov. 12, 2019

Let’s talk about strength of commitment, and designing your space to support your future, not just your present or past.  And to make it even more interesting, let’s throw in an ill-researched analogy about hermit crabs, for good measure! Why...

Ep124: The Benefits of Thinking Small

Nov. 5, 2019

There is no shame in losing out to Butter, as Eliot finds out, but sometimes, there is shame when it comes to time and productivity. And we want to fix that. Why is that important for business?  It is incredibly easy to grossly overestimate what...

Ep123: Sugar, Spice & Radiating Values

Oct. 29, 2019

Does your business radiate your values like a spice company? Find out in this episode! Why is that important for business?  Have you heard about the spice company that spent more money on impeachment ads than anyone but Trump?  When asked...

Ep122: Hacked & Happy About It

Oct. 22, 2019

Getting hacked is bad. Of course it is. But what if…it’s not all bad? What if being hacked is the key to some really big marketing questions? Why is that important for business?  Despite 17 years of putting on marketing events, sending out...

Ep121: Negotiation Log

Oct. 15, 2019

When is process valuable, and when is it a distraction from the productivity it is supposed to create? As always, we come at this question from the angle of stories about things like too-small-roasting-pans and piles of dirt. Because the title of this...

Ep120: Gratitude Denied

Oct. 8, 2019

Uh oh – someone tried to show gratitude to Eliot again! Let’s revisit an early episode of So Here’s My Story, where we talk about compliments, thanking someone, and all of the ways to drive Eliot crazy. (Bonus: we get to hear Jodi use Eliot’s...

Ep119: The Fear of Reaction

Oct. 1, 2019

How do you know when you are overreacting, and when you should call in help? Whether it’s double pneumonia or a product recall, making a decision to be proactive in the face of a potential emergency can be complicated, and fraught with a lot of “I...

Ep118: Lofty Goals & Lawn Gnomes

Sept. 24, 2019

When you set lofty goals that not only don’t serve your larger objective, but actually work against you, you might want to reflect on this episode about Homeowners Associations, lawn gnomes, and setting pointless rules. Why is that important for...

Ep117: Communication Triage

Sept. 17, 2019

“You look so beautiful that I almost didn’t recognize you.” Ever have someone deliver a compliment with that kind of precision and deftness? Sure, there might need to be training to help them better communicate; but listening for intent is just...

Ep116: Happy Birthday... Give Me Your Money

Sept. 10, 2019

Have you ever received one of those messages from a friend from high school, who clearly just wants to sell you something? Or had someone try to jump 6 or 7 rungs on the intimacy ladder, just to do business? Let’s talk about when the attempt to...

Ep115: Grin-Worthy Goal Setting

Sept. 3, 2019

Can you feel the difference between setting a goal and setting a Big Grin Goal? We sure can, and we want to spend some time talking about it. Why is that important for business?  We’ve all set goals that – theoretically, at least – we want...

Ep114: Ask Anyway (Joe Natoli Part 2)

Aug. 27, 2019

It’s part 2 of our lovely dalliance with guest host, Joe Natoli, and he has a lot to share, including how to say no to non ideal clients, how to (politely) ignore your clients requests, and how to stand for the truth of your work.  Why is that...

Ep113: Why All Business is UX (Joe Natoli Part 1)

Aug. 20, 2019

We have a guest host today, and he has a great (2-part) story about finding the right work, making the invisible visible, and helping humans find new results from their systems.  Why is that important for business?  Our guest host Joe helped...

Ep112: When Ranting Actually Matters

Aug. 13, 2019

How do you tell when something is just a quick rant, and when something actually matters? Well, we’ve got a story about that. Or a series of rants, as the case may be.  Why is that important for business?  Rants are specific to the people...

Ep111: We Are Baltimore

Aug. 6, 2019

Leadership isn’t about taking responsibility for just the parts you like; leaders don’t get to separate themselves from their organization. And as much as this episode is about the things Trump said about Baltimore, it’s more about good (and...

Ep110: The Value of Imperfect Steps

July 30, 2019

It’s important to remember that clarity comes through action. For instance, clarity that two semi-introverts might not like to be the stars of their own party. And that there might be a better way to build a community without needing to hide in the...