All Episodes

Ep116: Happy Birthday... Give Me Your Money

Sept. 10, 2019

Have you ever received one of those messages from a friend from high school, who clearly just wants to sell you something? Or had someone try to jump 6 or 7 rungs on the intimacy ladder, just to do business? Let’s talk about when the attempt to...

Ep115: Grin-Worthy Goal Setting

Sept. 3, 2019

Can you feel the difference between setting a goal and setting a Big Grin Goal? We sure can, and we want to spend some time talking about it. Why is that important for business?  We’ve all set goals that – theoretically, at least – we want...

Ep114: Ask Anyway (Joe Natoli Part 2)

Aug. 27, 2019

It’s part 2 of our lovely dalliance with guest host, Joe Natoli, and he has a lot to share, including how to say no to non ideal clients, how to (politely) ignore your clients requests, and how to stand for the truth of your work.  Why is that...

Ep113: Why All Business is UX (Joe Natoli Part 1)

Aug. 20, 2019

We have a guest host today, and he has a great (2-part) story about finding the right work, making the invisible visible, and helping humans find new results from their systems.  Why is that important for business?  Our guest host Joe helped...

Ep112: When Ranting Actually Matters

Aug. 13, 2019

How do you tell when something is just a quick rant, and when something actually matters? Well, we’ve got a story about that. Or a series of rants, as the case may be.  Why is that important for business?  Rants are specific to the people...

Ep111: We Are Baltimore

Aug. 6, 2019

Leadership isn’t about taking responsibility for just the parts you like; leaders don’t get to separate themselves from their organization. And as much as this episode is about the things Trump said about Baltimore, it’s more about good (and...

Ep110: The Value of Imperfect Steps

July 30, 2019

It’s important to remember that clarity comes through action. For instance, clarity that two semi-introverts might not like to be the stars of their own party. And that there might be a better way to build a community without needing to hide in the...

Ep109: Harmonizing for Fun & for Profit

July 23, 2019

In business, sometimes you need to lead, and sometimes you need to follow. Like singing harmony, it’s a balancing act of merging talents. And if someone doesn’t know or respect their role, nothing sounds right.  Why is that important for...

Ep108: The Problem with The Ask

July 16, 2019

When you’re starting a new venture, you’re all passion and enthusiasm. But can you expect your team to be the same? How much is too much to ask of the people around you? Why is that important for business?  When you are getting something new...

Ep107: Rabbit Development

July 9, 2019

You probably don’t expect the story of a rabbit statue at a Shinto temple in Japan to be the inspiration for an episode about the importance of deepening your business relationships, but here we are. Relationships in business are often looked at as...

Ep106: Business IS Personal

July 2, 2019

Ever fallen in business love and just assumed you will be working together forever? Typically, life just doesn’t work that way – employees and teammates come and go in our career, even when we wish they didn’t. And even though we might...

Ep105: It's Bigger than the Job Description

June 25, 2019

There’s the part of the job that is in the job description and the part that is harder to define, but typically just as (if not more) valuable. This amorphous magic that someone brings to the work they do is hard to hire for and often, completely...

Ep104: Unhealthy Competition

June 18, 2019

Ever found yourself in the middle of a “who slept less or worked more” competition? It happens to the best of us, and it is always weird. So why do we do it? Let’s see what our intrepid hosts have to say about this entrepreneurial misery...

Ep103: The Tragic Flaw of Leadership

June 11, 2019

Ego is a requirement of entrepreneurship, but it can also be an obstacle. Let’s go back to the recession of 2007/2008, where Eliot recounts some of his personal failings for us, so we can learn from his mistakes. Why is that important for business?...

Ep102: Unintended Consequences

June 4, 2019

Are there any places in your business where you are falling short of expectations? You might be surprised. There are elements of service and care that, when present, make little impact. Yet when they are absent, they can make all the difference in how...

Ep101: When Things Go Sideways

May 28, 2019

Sometimes things go sideways. Especially when we have big plans, but absolutely no…”plan”. Like, for instance, our “plan” to make last episode a two-parter. But as always – our stories are yours to learn from. Why is that important for...

Ep100: Stop Missing Milestones (Our 100th Episode!!)

May 21, 2019

It’s a very special 100th episode, which leads us to this important question: how do we celebrate milestones? It turns out, this is harder than it sounds. Why is that important for business? The act of intentionally creating a ritual in order to...

Ep99: When Good Marketing Gets Gross

May 14, 2019

There’s a difference between taking a side door into an opportunity and gaming the system. Just what that difference is and why it matters is what we want to talk about in this episode. Why is that important for business? Some marketing can feel a...