All Episodes

Ep134: The Complacency Scale

Jan. 14, 2020

When things are going well, it’s natural to want to stay where you’re at. But at what point does lack of change become complacency? Where does contentment stop being a positive in business? Why is that important for business?  It’s a...

Ep133: Overwhelm and The Problem with Prioritizing

Jan. 7, 2020

Found yourself with a paralyzing list of things to do? Where you can’t start anything because there are fifteen other things that need to get done first?  Overwhelm comes in at least 35 different flavours. For this particular flavor, we have a...

Ep132: Stop Ignoring the Solution

Dec. 31, 2019

Have a business problem?  Before you start dismissing solutions, listen to this. Because there’s a very simple rule to finding solutions that you are probably ignoring. Why is that important for business?  It’s probably not too bold of...

Ep131: All Sides of the Decision

Dec. 24, 2019

In this special by-listener-request episode, we talk about the importance of helping your team understand your decisions, and the even greater importance of setting up a joke before delivering the punchline.  Why is that important for...

Ep130: Structure Before Success

Dec. 17, 2019

What can we learn about our own businesses from the cannabis industry? Well, sometimes we design our culture to reflect the product we are selling, but not what our people need.  And sometimes we learn that what we think will be...

Ep129: The Butterfly Effect and Business

Dec. 10, 2019

Sometimes, our actions today ripple out and have long term effects. We know this. But it’s wild to think that what happens in 2019 might cause a Christmas tree shortage in 2030.  Why is that important for business?  The 2008 recession is...

Ep128: How to Make Everything Easier

Dec. 3, 2019

Does social support help just as much as physical support when facing an obstacle?  Jodi has been reading NIH studies before she has even had her morning coffee, and it turns out that having someone you care about beside you make even real hills...

Ep127: "Just Give Me a Minute."

Nov. 26, 2019

We aren’t always game for business talk. But it is hard to set a boundary between private and business time if you are unclear on the boundary you are setting. For those fuzzy areas, where you don’t want to set a rule, but you feel like a boundary...

Ep126: The Danger of Expectations

Nov. 19, 2019

Expecting a Christmas bonus? Readying to give one? Listen to this first! Because, though you might not think it, “bonus” can mean more than one thing. Getting it wrong is the difference between a disappointed staff, or a story that spreads the...

Ep125: Office Space and Your Future

Nov. 12, 2019

Let’s talk about strength of commitment, and designing your space to support your future, not just your present or past.  And to make it even more interesting, let’s throw in an ill-researched analogy about hermit crabs, for good measure! Why...

Ep124: The Benefits of Thinking Small

Nov. 5, 2019

There is no shame in losing out to Butter, as Eliot finds out, but sometimes, there is shame when it comes to time and productivity. And we want to fix that. Why is that important for business?  It is incredibly easy to grossly overestimate what...

Ep123: Sugar, Spice & Radiating Values

Oct. 29, 2019

Does your business radiate your values like a spice company? Find out in this episode! Why is that important for business?  Have you heard about the spice company that spent more money on impeachment ads than anyone but Trump?  When asked...

Ep122: Hacked & Happy About It

Oct. 22, 2019

Getting hacked is bad. Of course it is. But what if…it’s not all bad? What if being hacked is the key to some really big marketing questions? Why is that important for business?  Despite 17 years of putting on marketing events, sending out...

Ep121: Negotiation Log

Oct. 15, 2019

When is process valuable, and when is it a distraction from the productivity it is supposed to create? As always, we come at this question from the angle of stories about things like too-small-roasting-pans and piles of dirt. Because the title of this...

Ep120: Gratitude Denied

Oct. 8, 2019

Uh oh – someone tried to show gratitude to Eliot again! Let’s revisit an early episode of So Here’s My Story, where we talk about compliments, thanking someone, and all of the ways to drive Eliot crazy. (Bonus: we get to hear Jodi use Eliot’s...

Ep119: The Fear of Reaction

Oct. 1, 2019

How do you know when you are overreacting, and when you should call in help? Whether it’s double pneumonia or a product recall, making a decision to be proactive in the face of a potential emergency can be complicated, and fraught with a lot of “I...

Ep118: Lofty Goals & Lawn Gnomes

Sept. 24, 2019

When you set lofty goals that not only don’t serve your larger objective, but actually work against you, you might want to reflect on this episode about Homeowners Associations, lawn gnomes, and setting pointless rules. Why is that important for...

Ep117: Communication Triage

Sept. 17, 2019

“You look so beautiful that I almost didn’t recognize you.” Ever have someone deliver a compliment with that kind of precision and deftness? Sure, there might need to be training to help them better communicate; but listening for intent is just...