Episodes

Ep106: Business IS Personal

July 2, 2019

Ever fallen in business love and just assumed you will be working together forever? Typically, life just doesn’t work that way – employees and teammates come and go in our career, even when we wish they didn’t. And even though we might...

Ep105: It's Bigger than the Job Description

June 25, 2019

There’s the part of the job that is in the job description and the part that is harder to define, but typically just as (if not more) valuable. This amorphous magic that someone brings to the work they do is hard to hire for and often, completely...

Ep104: Unhealthy Competition

June 18, 2019

Ever found yourself in the middle of a “who slept less or worked more” competition? It happens to the best of us, and it is always weird. So why do we do it? Let’s see what our intrepid hosts have to say about this entrepreneurial misery...

Ep103: The Tragic Flaw of Leadership

June 11, 2019

Ego is a requirement of entrepreneurship, but it can also be an obstacle. Let’s go back to the recession of 2007/2008, where Eliot recounts some of his personal failings for us, so we can learn from his mistakes. Why is that important for business?...

Ep102: Unintended Consequences

June 4, 2019

Are there any places in your business where you are falling short of expectations? You might be surprised. There are elements of service and care that, when present, make little impact. Yet when they are absent, they can make all the difference in how...

Ep101: When Things Go Sideways

May 28, 2019

Sometimes things go sideways. Especially when we have big plans, but absolutely no…”plan”. Like, for instance, our “plan” to make last episode a two-parter. But as always – our stories are yours to learn from. Why is that important for...

Ep100: Stop Missing Milestones (Our 100th Episode!!)

May 21, 2019

It’s a very special 100th episode, which leads us to this important question: how do we celebrate milestones? It turns out, this is harder than it sounds. Why is that important for business? The act of intentionally creating a ritual in order to...

Ep99: When Good Marketing Gets Gross

May 14, 2019

There’s a difference between taking a side door into an opportunity and gaming the system. Just what that difference is and why it matters is what we want to talk about in this episode. Why is that important for business? Some marketing can feel a...

Ep98: How to Take (and ignore) Feedback

May 7, 2019

Feedback can be a tricky thing. If you listen to every opinion that you hear, it’s easy to get lost. But if you ignore valuable input simply because you don’t understand the perspective, you can easily get stuck in a rut. The art of eating the...

Ep97: Why You Need People that Can See Your Blind Spots

April 30, 2019

Business is chock full of snarly, complicated problems, and sometimes, they are especially hard to wrangle when we are close to them. Like watching someone else parallel park a car, outsider knowledge doesn’t have to be profound to see what we...

Ep96: Chaos Engineering: Being Prepared When Disaster Strikes

April 23, 2019

While you can’t always be looking down at your feet in business, sometimes, short-term solutions are necessary. They can give you enough momentum and energy (and maybe even resources) to find a more permanent solution. And sometimes, they provide...

Ep95: Hiring (and firing) Your BFF

April 16, 2019

Have you ever hired a close friend or a family member? There is so much that is wonderful about hiring someone you already trust. But there are also inherent risks: what happens if things go wrong? Will you lose both an employee and the relationship?...

Ep94: The Best Foundation (and lipstick?) for Your Business

April 9, 2019

It’s not often that a quest to find the perfect red lipstick leads you instead to a great business analogy. But when it happens, it’s probably going to happen to Jodi. Let’s talk about whether you are accentuating the right things in your...

Ep93: How to NOT Mess Up Your Onboarding

April 2, 2019

Have you ever used the phrase “integrity is our watchword” in an onboarding document? Do you have a “behind-the-scenes tour” you give new hires, to show them what working at your company is really like? How you onboard will affect how new...

Ep92: The Pitfalls of Passion

March 26, 2019

There is a lot of talk about “finding your passion” in this world. For some, their passion is so clear that it is almost inevitable. For others, though, the idea of finding their passion weighs them down and makes them feel incomplete. But passion...

Ep91: Is That the Best You Can Do?

March 19, 2019

Today, we meet Eliot’s sadistic side. In a story about the baseline criteria that he demands from his students (as well as a little glimpse into how he enjoys making students squirm), we get a great discussion about expectations, feedback, and the...

Ep90: The Last Place You'd Ever Look for Inspiration...

March 12, 2019

What work culture are you strengthening or weakening every day with your language, your behaviors and your messaging? Maybe you need to make it more like jury duty! Why is that important for business? How you frame the work you and your team are doing...

Ep89: Delegation Disaster

March 5, 2019

A simple holiday trip to Grandma’s house teaches us a lot about delegating and the balance between micromanaging and full autonomy in this episode. Why is that important for business?   There are two traps at either end of managing people...